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Accessibility Statement

OUR COMMITMENT

We want this website to be usable for as many people as possible. That means thinking about accessibility as part of how we design, build and maintain it – not as an afterthought.

If you’re having trouble using the site at any point, we want to know about it.

HOW WE APPROACH ACCESSIBILITY

When we design and build pages, we aim to:

  • Use clear, readable typography

  • Maintain strong colour contrast between text and backgrounds

  • Structure content with proper headings and hierarchy

  • Make links and buttons identifiable and easy to click or tap

  • Avoid relying on colour alone to communicate meaning

  • Keep layouts responsive so the site works on a range of devices and screen sizes

  • Support keyboard navigation wherever possible

We also try to keep copy clear and straightforward, without unnecessary jargon.

TECHNICAL DETAILS

This website is built using modern, standards-based HTML, CSS and JavaScript.
It should work with current versions of:

  • Common desktop browsers (e.g. Chrome, Edge, Safari, Firefox)

  • Common mobile browsers on iOS and Android

For the best experience, we recommend using the latest version of your browser and enabling JavaScript.

THINGS WE’RE STILL IMPROVING

We know there will always be areas we can improve. For example:

  • Some older content or embeds may not yet fully meet our accessibility intentions

  • Third-party plugins or services we integrate (for example, video or form providers) may not offer the same level of accessibility control as the rest of the site

We review and update the site over time, and accessibility is part of that process.

IF YOU CAN’T ACCESS PART OF THIS WEBSITE

If you experience any problems using this site, or if you need information in a different format (for example, a PDF as accessible HTML or large print), please get in touch.

You can contact us via:

Please tell us:

  • The page you were trying to use (URL if possible)

  • What you were trying to do

  • What went wrong or what you found difficult

  • Any assistive technology, browser or device you’re using

This helps us investigate and fix the issue more quickly.

FEEDBACK AND COMPLAINTS

We take accessibility seriously as part of delivering our services properly.
If you raise an issue, we’ll:

  1. Acknowledge that we’ve received your message

  2. Look into the problem and, where reasonable, make changes

  3. Let you know what we’ve done or what we plan to do next

CONTINUOUS IMPROVEMENT

Accessibility is not a one-off task; it’s an ongoing part of how we maintain this site. As we add new content or features, we’ll keep reviewing them with accessibility in mind and make improvements where we can.

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